1. Shipping Locations
• We ship Pan India.
• International shipping is currently available on request (email us at support@cavenor.com for international orders).
2. Order Processing Time
• All orders are processed within 2–4 business days (excluding Sundays and public holidays).
• Orders placed during a sale or promotional period may take longer to process due to high volume.
3. Estimated Delivery Time

Location Estimated
Delivery
Metro Cities 3–6 working days
Other Indian
Cities 5–8 working days
Remote Areas 7–10 working days

Note: Delivery timelines may vary due to external factors such as courier delays, weather conditions, or festive surges.
4. Shipping Charges
• India:
◦ Orders above ₹2,000: Free Shipping
◦ Orders below ₹2,000: ₹100 flat rate
• International:
◦ Shipping charges vary by location and order weight. Please email us before placing your order.
6. Delivery Attempts
• Our courier partners will attempt 2–3 deliveries at the provided address.
• If the delivery is unsuccessful due to unavailability, incorrect address, or non-response, the package will be returned to us. Location Estimated Delivery Metro Cities 3–6 working days Other Indian Cities 5–8 working days Remote Areas 7–10 working days
• In such cases, re-delivery charges will apply.
7. Damaged, Delayed, or Lost Packages
• If you receive a package that appears tampered or damaged, please do not accept the delivery and notify us immediately.
• For lost or undelivered packages, please contact us within 3 working days of the expected delivery date.
8. Pre-order / Made-to-Order Shipping
• Items marked as pre-order or made-to-order will have extended shipping timelines (mentioned on the product page).
• These orders cannot be cancelled or returned unless they are defective or incorrect. Need Help? For any shipping-related queries, please reach out to our customer support at:
support@cavenor.com
+91 97714 71215